Return my vci-100!
Return my vci-100! Posted on: 08.02.2011 by Anne Nicoloff Hey guys i would like to return my vci100SE, i purchased it about a year ago.I havent been to happy with the product as one of the headphone cue lights went dead on me. when i asked about it in support i got soldering instructions. Doesnt make sense to me, usually when i buy a product and it breaks down im told to send it in for repairs not make the repair myself. Now the mapping isnt working right and ive tried everything. If possible i would like to trade it in for the NI S4 with headphone package and the flight case. I will cover the difference. Thank you Vin Savage | |
| Gilma Marchini 10.02.2011 |
Originally Posted by ZachDero
DJTT encourages DiY and it might be faster if your willing to handle it yourself. I feel your frustration, best of luck getting it fixed/replaced quickly! |
| Anne Nicoloff 08.02.2011 | Hey guys i would like to return my vci100SE, i purchased it about a year ago. I havent been to happy with the product as one of the headphone cue lights went dead on me. when i asked about it in support i got soldering instructions. Doesnt make sense to me, usually when i buy a product and it breaks down im told to send it in for repairs not make the repair myself. Now the mapping isnt working right and ive tried everything. If possible i would like to trade it in for the NI S4 with headphone package and the flight case. I will cover the difference. Thank you Vin Savage |
| Gilma Marchini 10.02.2011 |
Originally Posted by ZachDero
DJTT encourages DiY and it might be faster if your willing to handle it yourself. I feel your frustration, best of luck getting it fixed/replaced quickly! |
| Madalene Ranjan 08.02.2011 | Vin please send me an email at orders@djranking s.com |
| Anne Nicoloff 08.02.2011 | THanks JesC |
| Cristian Carmona 08.02.2011 | I already fwd this to our guy that handles the DJTT orders. Hope you hear from them soon. |
| Tatum Ansaldo 08.02.2011 | This isn't the place to ask for a return, email DJTT support for that. Unfortunately the cue LED dying is quite a common problem and that isn't DJTT's fault, vestax must have had a bad batch. Replacing it isn't too hard, I did it with zero soldering experience. You may get lucky and they might accept it as a return, but you have had it for a year. Otherwise they might buy it off you as part of their reconditioning program but you won't get the original price. |
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