VCI-100 Arcade Jog Wheel Issue

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VCI-100 Arcade Jog Wheel Issue
Posted on: 29.06.2011 by Lane Ylitalo
So I've had my controller for about a year... I clean it out regularly and have never dropped it etc. This past weekend I played out for 2 days in a row and it worked wonderfully... even yesterday when I fired it up to do some mixing practice it worked fine.

However, as of using it toevening ... the jog wheels have stopped responding to my touch. It acts as if it is in a permanent "tempo bend" mode (like I am touching the outside edges) even when I activate FX.

I'm slow to update things because, quite frankly.. I usually don't have time and don't trust most updates. I am running a customized, watered-down version of Vista SP 2 with tsi for 1.24. My firmware is 1.3 I believe (I haven't updated it) and also still running Traktor 1.24

This is really, really fucking annoying seeing as how I use the FX all the damn time. If you need more info let me know.


Edit: Forgot to mention... I've also rebooted the machine serveral times, power cycled all components several times, and imported the original tsi 5 times. Please avoid giving me a general bullshit tech support answer..
Lane Ylitalo
29.06.2011
So I've had my controller for about a year... I clean it out regularly and have never dropped it etc. This past weekend I played out for 2 days in a row and it worked wonderfully... even yesterday when I fired it up to do some mixing practice it worked fine.

However, as of using it toevening ... the jog wheels have stopped responding to my touch. It acts as if it is in a permanent "tempo bend" mode (like I am touching the outside edges) even when I activate FX.

I'm slow to update things because, quite frankly.. I usually don't have time and don't trust most updates. I am running a customized, watered-down version of Vista SP 2 with tsi for 1.24. My firmware is 1.3 I believe (I haven't updated it) and also still running Traktor 1.24

This is really, really fucking annoying seeing as how I use the FX all the damn time. If you need more info let me know.


Edit: Forgot to mention... I've also rebooted the machine serveral times, power cycled all components several times, and imported the original tsi 5 times. Please avoid giving me a general bullshit tech support answer..
Lane Ylitalo
09.07.2011
I've re-imported the .tsi (mapping file) numerous times (even rebooted as well) and with numerous different files... but thanks for the idea.

I guess I'll have to play around with the jog wheel itself and take it apart.. though I really do not want to. That seems to be the only real option at this point...
Yolanda Hulten
05.07.2011
i had the same problem, the way i solved it is to reinstall the mapping i was using, although when i was doing it it was still changing colour around the outside showing the actual device was responding and it was possibly the software, reinstall the mapping and bam! it worked, then after a while the same thing happened so i did it again, worked again, its started playing up again so i might have to do it again soon!
Lane Ylitalo
29.06.2011
Here's another interesting tid-bit after playing around longer:

I adjusted my touch sensitivity to each wheel individually and loosened the top screws individually... and now both seem to work. However...

My current adapter (I left my usual one at my last gig by accident and have yet to go back to get it... will do tomorrow) has a very small ground loop problem. Now I used this adapter yesterday without problem... but I've noticed that when unplugging it the issue is resolved. When the adapter is plugged in (even with the sensitivity change) there are still issues.

I feel like this is only a temporary fix.. so please keep the ideas coming. I'm also worried about vibrations setting off my new heightened touch sensitivity. It is also worth noting that I have tried resetting the sensitivity and unplugging the adapter... the issue still persists at that point.

Technology is so fucking odd.
Lane Ylitalo
29.06.2011
To be honest mate... I'd really rather not take all of that apart. I've done some basic electronic maintenance before but I'm not really too great with it and I don't see that video helping me. It just doesn't seem to be an issue with tightness of the wheel itself or the optical sensor (not sure what role that plays in the whole process but I could be wrong).

If you really believe this might fix the issue I will try it tomorrow in the daytime (so I don't lose shit) but I'd rather not.

The odd thing is (and this is after playing with it for a while) is that it seems to work completely, 100% normally every once in a while when the cpu starts up. I get the red light to flash upon touch and everything.. but then once I log in (yes even log in) it stops working.. and it does not work in traktor.

I've re-downloaded and loaded all the older tsi files and tried it.. and none of them work. It's also worth mentioning that I have 2 partitions of my hard drive and I've tested it on both... so I know it's not an OS issue.
Joy Rory
29.06.2011
Perhaps you can try doing this: http://youtu.be/qYy58SqFv9g

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